Last updated: October 2026 • Practice Data Stewardship
All patient medical histories, clinical notes, diagnostics, and owner contact details entered into VetOS remain the exclusive property of the subscribing clinic or hospital. VetOS does not sell or commercially monetize clinical patient data.
VetOS enforces strict segregation within practice accounts. Financial metrics, total collections, and owner profit margins are shielded from staff members assigned clinical, nursing, or receptionist roles.
Tenant data is isolated in secure cloud database clusters. All data transmission between clinic browsers and our services is encrypted via Transport Layer Security (TLS 1.3).
When clinics activate automated WhatsApp or SMS appointment reminders, client phone numbers and pet appointment dates are dispatched strictly to fulfill those notifications via authorized telecommunications channels.
Clinics may request export archives of their patient EMR records at any time by contacting motivebuilders@gmail.com.